NelsonHall,a global business process outsourcing (BPO) and IT services analyst firm, hasrecognized ADP® as a “Leader” in benefitsadministration for the third consecutive year. NelsonHall’sEvaluation & Assessment Tool (NEAT) evaluates vendors on two keydimensions: ability to deliver immediate benefits and ability to meet clients’future requirements. Those companies identified in the Leaders’ quadrant,the highest category, scored well on a combination of analyst assessments andfeedback from vendor clients.
Whencompared to 11 other benefits administration vendors in the health and welfare(H&W) market, ADP was ranked among the top two providers. NelsonHallhighlighted ADP’s ability to leverage its Strategic Advisory Services group tohelp clients with their benefits strategy, as well as the “tight integrationand alignment” of ADP’s global payroll capabilities with its global benefitsoffering.
Theanalyst firm also recognized ADP’s user experience, which leverages consumershopping concepts with content organized to facilitate engagement and deliveron the moments that matter to employees.
“ADPhas a proven track record year over year in delivering comprehensive H&Wservices to clients as part of a cohesive human capital management (HCM)experience,” said Amy Gurchensky, senior HR research analyst at NelsonHall. “Inaddition, ADP continues to demonstrate a strong rate of bundling multipleH&W services together.”