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Heritage Bank: Managing Growth with a Single, Integrated Platform

Heritage Bank: Managing Growth with a Single, Integrated Platform

Founded in 1927, Heritage Bank, a leading community bank in the Pacific Northwest, is focused on helping its customers build their dreams in their local communities. Shannon Carson, assistant vice president and human resource information system (HRIS) officer for Heritage Bank, joined the company 12 years ago when the bank had about 150 employees. By 2014, as a result of mergers, acquisitions and organic growth, the employee base grew to about 800. Carson discusses the growing pains that accompanied that rapid growth, particularly around trying to scale employee processes and engagement, and how ADP Workforce Now® helped address those challenges. “When we do hire great employees, we don’t want to lose them. With ADP Workforce Now, we’re able to identify patterns or trends as to why people are leaving the company. We can also use that information to monitor levels of engagement.” To learn more about how Heritage Bank managed their rapid growth with a single, integrated platform from ADP, click here. Share this:Click to email (Opens in new...

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Helping KIPP Houston Public Schools Spend More Time on What Matters

Helping KIPP Houston Public Schools Spend More Time on What Matters

KIPP Houston Public Schools has a mission with a heart the size of Texas – to help underprivileged students get to and through college. With 28 schools in Houston alone, they currently staff over 1,700 employees, many of them teachers. To support these teachers and the rest of the KIPP staff is a team of 25 HR and payroll professionals, led by Chief Talent Officer, Chuck Fimble. Together, the ADP team and KIPP team worked to identify and implement solutions for their struggles. They began enhancing and automating processes one by one, from payroll to benefits to time and labor. To reduce the risk of errors regarding employee information, KIPP implemented the self-service feature within ADP Workforce Now®. Employees could now control and access their own information, which not only increased accuracy but reduced time and labor for the HR team. Say Chuck Fimble, “At the end of the day, ADP allows us to focus on what really matters in our day-to-day lives. I don’t have to spend a...

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Talent Management Made Easy at Reading Cooperative Bank with ADP Workforce Now®

Talent Management Made Easy at Reading Cooperative Bank with ADP Workforce Now®

Reading Cooperative Bank (RCB), founded in 1886, is a 21st century bank with traditional values, committed to putting people over profits. And the employees and customers of the bank actually own it! Maxine Hart, chief human resources officer (CHRO) faced the challenge of acquiring new talent in their diverse socio-economic communities. “The challenge, obviously, is that the talent we bring in and the types of processes we use in some of the communities that we serve are not the same as those we use for a more traditional branch. Recruitment was a cumbersome process, which really left the HR team bogged down with the volume of candidates, many of whom were really not qualified for the role.” Then RCB discovered ADP Workforce Now®, which has completely changed the way that the bank manages recruiting, talent acquisition, payroll and benefits for their workforce. Get the full story on how ADP Workforce Now® helped RCB streamline their recruiting and benefits administration practices. Share this:Click to email (Opens in new window)Click to...

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Benefits Brokers, Rejoice! Now You Can Help Ease Clients’ Open Enrollment Stress with ADP Workforce Now Partner Access

Benefits Brokers, Rejoice! Now You Can Help Ease Clients’ Open Enrollment Stress with ADP Workforce Now Partner Access

When open enrollment season’s in full swing, HR leaders are often stretched thin, juggling their daily tasks with additional benefits administration work. Now, brokers can help clients tackle open enrollment challenges with ADP Workforce Now Partner Access. This new ADP® portal helps brokers streamline open enrollment and benefits administration by providing quick and secure access to clients’ HR, payroll and benefits information in ADP Workforce Now, an integrated HCM platform for midsized employers. With their clients’ permission, brokers can easily set up and deploy benefits plans, look up employees’ eligibility and enrollment information, gather data to derive business insights, and run reports across different clients to study industry trends. “Before Partner Access, we had to set up benefits plans individually for each client, creating duplicate manual work and increasing the chance of errors,” said John Spooner, senior vice president of sales at Brown & Brown. “Now, with a single sign-on, we can easily pull census data, verify enrollments, manage benefit plans and run reports across multiple client accounts. It’s...

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