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Which Way Is Up? Ask Compass – Volume 3

Which Way Is Up? Ask Compass – Volume 3

By Jordan Birnbaum, ADP Chief Behavioral Economist, Talent Activation Volume 3 in a series of new insights from Compass Welcome back to the third installment of Which Way Is Up? Ask Compass, in which we examine the leadership and collaboration behaviors that are measured and coached by the product. Before diving in, this week we’re going to consider the accuracy of feedback provided by assessments in general, and consider the implications. When we receive feedback, it’s not only about us. It’s also about the person providing it. In fact, research indicates that roughly 50% of the feedback we receive is actually about the person providing the feedback, and not about us. This is referred to as the idiosyncratic rater effect. Let’s consider an example. I, as a leader, could demonstrate identical behavior around recognition to all my employees. And yet Employee #1 could give me high scores for recognition, while Employee #2 could give me low scores for recognition. How is this possible? In this case, Employee #1 may...

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Which Way Is Up? Ask Compass – Volume 2

Which Way Is Up? Ask Compass – Volume 2

By Jordan Birnbaum, ADP Chief Behavioral Economist, Talent Activation Volume 2 in a series of new insights from Compass Welcome back to the second installment of Which Way Is Up? Ask Compass, in which we examine the behaviors that are measured and coached by the product. But before we begin, let’s consider an open secret about assessments and surveys of all types. When we hear about a survey, most of us think about the information that is being collected. This makes it easy to overlook something else that is happening – that very important information is also being communicated. When we measure whether an employee feels sufficiently recognized at our organization, we are also communicating that sufficient recognition matters in this organization. The act of measuring a thing also validates the importance of that thing. So, when running Compass, an organization is not only supporting the exchange of valuable feedback between people. It is also setting a shared understanding of that which matters most for leadership and collaboration within...

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Compass Grabs ‘Top HR Products’ Award For Record-Breaking Third Straight Year

Compass Grabs ‘Top HR Products’ Award For Record-Breaking Third Straight Year

It’s no secret that great leadership is key to business success. But oftentimes, leadership development tools only provide employees with feedback which is not enough to drive change: They need action plans. With this in mind, ADP® created CompassSM, a next-generation 360 growth tool designed to boost employees’ leadership and collaboration behaviors. Compass was designed for leaders and teams to quickly identify unproductive and derailing behaviors and treat them via feedback and personalized, automated coaching. This talent activation solution is extremely easy to implement and use with no disruption to business. It requires no software to install, no integration, no training, no sign up, and no sign in. It puts tools into the employees’ hands and is built for how humans want to use technology. As a result, the solution has demonstrated quantifiable improvement in leadership behaviors that were identified and coached by Compass in a three month period. Further, the assessment requires only minutes of time investment from each leader or collaborator. The solution recently earned the attention...

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