Categories Menu

Connect@ADP

Partnering with a more human resource

Matchbox Finds A Convenient and Flexible Way to Pay Their Gratuities with ALINE Card by ADP® and GratSync®

Matchbox Finds A Convenient and Flexible Way to Pay Their Gratuities with ALINE Card by ADP® and GratSync®

As Director of Human Resources for Matchbox Food Group, Tim Rogers, working with only one HR generalist, is responsible for HR and payroll for 1,500 restaurant employees in 11 locations, primarily in the Washington, D.C. metropolitan area. We recently spoke to Tim about the integration of the ALINE Card by ADP® with Instant TIPS by GratSync® a Gratuity Solutions® product, to pay employee tips in almost “real-time.” Tim sang the praises of this solution for Matchbox, for restaurant management and for tipped employees. Here’s what he had to say: IMPLEMENTATION IS FLAWLESS, WITH FIRST-DAY SERVICE: Even though I had previous pay card experience and was well-versed using it, I still had a dedicated ADP implementation specialist and she was just amazing. I sent her the information needed to have the ALINE Cards prepared for each new location – employee name, address, ID, social security number and date of birth. She ordered the ALINE Welcome Kits containing personalized cards and they arrived within 10 days. For each new location, we...

Read More