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Success Stories: Comerica Bank’s HR Transformation

Success Stories: Comerica Bank’s HR Transformation

For the past 165 years, Comerica Bank® has followed one guiding business principle: Putting its customers first. The financial services company, headquartered in Dallas, Texas, credits its longevity to its strong focus on building relationships, its conservative principles, and a dedicated workforce of more than 8,000 employees. To better serve its associates and enable them to focus on helping people and their businesses succeed, Comerica Bank realized it needed to streamline HR processes and solve some issues with payroll inaccuracies it was experiencing. After years of having to deal with receiving Corrected Wage and Tax statements due to vendor errors and employees receiving incorrect payroll and policy information from the call center representatives, Comerica turned to ADP for help and became a client in 2012. By implementing ADP® Enterprise HR® and using ADP Comprehensive Outsourcing Services (COS), the company was able to solve its payroll problems, standardize processes and make its HR team a more efficient and cost-effective group. “Prior to ADP, our HRIS system was customized to the...

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6 Ways an LMS Can Boost Your Sales Team’s Performance

6 Ways an LMS Can Boost Your Sales Team’s Performance

By: Samantha Lang from Litmos by CallidusCloud Across industries, well-trained and professional salespeople are key to inspiring consumers to buy. They’re essential to guiding customers smoothly through the sales cycle and capturing the coveted close. But, given the pace of change in business today, they sometimes lack the latest know-how to get the job done. All too often, onboarding for new hires simply isn’t a thorough enough education to set people up for success. Salespeople are thrown into the job and go one of two routes; they either don’t succeed or they learn to survive on their own via a combination of resourcefulness, formal and informal training, and experiential learning. Shouldn’t there be a more consistent way of ensuring success? The short answer is: yes. A learning management solution (LMS) is the key to keeping sales (and all other job functions) up to speed on the latest products, services, compliance regulations, and company policies and updates. Especially for salespeople, who tend to be driven and ambitious – even a...

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Inc.com Features ADP on Five Keys to Creating a Culture That Stands Apart

Inc.com Features ADP on Five Keys to Creating a Culture That Stands Apart

What’s the X Factor that sets one business apart from the others? Is it offering the right service at the right time? People who are dedicated and engaged in working toward success? Customers that advocate for your business? These are all important, yet, you could have all these things going for you and still fail. So what’s the real secret to success? I recently talked to three business leaders who shared their lessons for identifying the X factor that can set your business and culture apart. People are one of the most important factors in any business. They’re the ones making decisions that impact customers, and they’re the ones who determine whether your culture exists on paper, or in real life. Hiring the right people and managing them so they can do their best work are critical to the success of any business. But, if it’s so foundational, why do so many organizations struggle with it? Jordan Birnbaum is VP and Chief Behavioral Economist at TalentX, an ADP Venture;...

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Workplace Compliance Spotlight: Identifying Wage Inequality through Data Exploration

Workplace Compliance Spotlight: Identifying Wage Inequality through Data Exploration

Achieving pay equity is top-of-mind for organizations. While organizations have always placed substantial value on talent acquisition, expectations for transparency around equal pay have increased. Given today’s war for talent, a commitment to pay equity is one of the easiest ways to differentiate yourself from your competition. But it’s about more than talent – it’s about identifying possible inequitable pay practices you didn’t even know you had. From a compliance perspective, in addition to the federal EEO-1 report, most states have pay equity laws. Tackling the issue proactively can save you from legal problems now and later down the road. Employers may wish to review their current hiring, job evaluation, and pay practices to ensure that they are compliant and defensible. But the complexities in the regulations and the sheer amount of pay data that exists – internally in every organization and externally in the market – can make it difficult for leaders to develop policies to promote and realize pay equity. Join us on September 26th with other...

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What Makes Your Company A Great Place to Work?

What Makes Your Company A Great Place to Work?

The way others perceive your company can be critical to attracting, engaging, and retaining top employees. A strong message that clearly communicates why you’re an employer of choice can set you apart from your competition and help attract like-minded employees. That’s why many successful companies actively develop an employer brand to highlight their reputation as a great place to work. Here are some guidelines for developing and communicating your brand: Assess reputation. Your culture and brand are unique to you. Consider conducting surveys among applicants, new hires, and long-term employees to find out how they perceive your company. This will establish a baseline by which you can measure the effectiveness of future employer marketing campaigns. Identify strengths. While not every employer can offer the highest pay, you likely have strengths that are attractive to certain workers. Think about what makes your workplace unique and what you value. For example, maybe you give employees greater flexibility, promote diversity, foster a culture of social responsibility, encourage creativity and innovation, and/or empower...

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