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Computerworld: Meet ADP’s ‘business anthropologist,’ putting human thought behind chatbots

Computerworld: Meet ADP’s ‘business anthropologist,’ putting human thought behind chatbots

Computerworld’s Mary Pratt recently interviewed Martha Bird, ADP’s Business Anthropologist, to learn about her unique role in helping ADP design technologies that work for people — creating conversational user interfaces and chatbots that can serve different professional audiences across different geographies and different cultures. “My role is always about thinking about the intersections of technologies and people or, put another way, about the human-machine relationships in cultural context. ADP has embraced design thinking as a guiding UX principle and approach because we know that ultimately our tools need to meet real human needs,” she said. To learn more about Martha’s role at ADP, read the full article here: http://www.computerworld.com/article/3196095/it-management/meet-adps-business-anthropologist-putting-human-thought-behind-chatbots.html Share this:Click to email (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Google+ (Opens in new window)Share on Facebook (Opens in new...

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Growing Producer of Natural Pet Snacks, Pet ‘n Shape, Says Using ADP for Payroll, Retirement Services and Time Tracking is a Real ‘Treat’

Growing Producer of Natural Pet Snacks, Pet ‘n Shape, Says Using ADP for Payroll, Retirement Services and Time Tracking is a Real ‘Treat’

During the past decade, the number of people pursuing a natural food lifestyle has continued to multiply. Additives, dyes, biological and technological tinkering with how food is grown, processed, packaged and sold, all are being increasingly scrutinized. Foods with labels displaying a litany of unpronounceable ingredients are falling out of favor. Not surprisingly, those shoppers who yearn for the oft-touted benefits of natural, home-grown fare are extending their standards to the foods they buy for their pets. Twelve years ago, that’s the niche Pet ‘n Shape® – a California-based producer of natural, healthy dog treats and chews – set out to fill. What began as a one-man, one-car trek to retailers, trade shows and distributors in California, Arizona, and Nevada has burgeoned into a successful brand serving online and brick and mortar retail outlets nationwide. Pet ‘n Shape offers more than 40 varieties of pet treats and chews made from natural chicken, turkey, lamb, pork and beef, satisfying one of the fastest growing categories within the pet industry. But...

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Employee Development Matters! ADP Wins 2017 Skillsoft Channel Partner of the Year Innovation Award for its Focus on Training for Clients

Employee Development Matters! ADP Wins 2017 Skillsoft Channel Partner of the Year Innovation Award for its Focus on Training for Clients

By Kathy Ross, Senior Vice President of ADP Comprehensive Outsourcing Services Training and development can sometimes fall to the end of the list when it comes to tackling human resources (HR) priorities. This is true even though most HR leaders know that providing training and development opportunities can drive significant business results, help to spur company growth, reduce employee turnover, and provide a competitive advantage. ADP® is changing all that by providing its clients access to the ADP Comprehensive Learning program, which features a robust array of training materials from Skillsoft®, a global leader in eLearning. And its efforts have not gone unnoticed. The success of the ADP solution has earned the company the 2017 Skillsoft Channel Partner of the Year Innovation Award, which recognizes the partner company that has “developed and marketed a unique and innovative reseller solution to drive business results.” Announced at Skillsoft’s annual user conference, 2017 Skillsoft Perspectives, these awards recognize Skillsoft customers and partners for their success, innovation, and expertise in learning and development,...

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Time-Saving Tips and Tech to Keep Employees Happy

Time-Saving Tips and Tech to Keep Employees Happy

Entrepreneur’s article “Time-Saving Tips and Tech to Keep Employees Happy” explores three simple ways implementing technology in your business can help with employee engagement. 1. Eliminate meeting overload 2. Keep necessary information easily accessible 3. Implement workflow automation “Implementing workflow automation solutions can help eliminate the tedious, repetitive work required of most employees. This technology opens up time for employees to focus on more interesting projects that help advance critical business initiatives. In fact, according to an ADP study, 55 percent of modern employees feel positively about replacing repetitive tasks with automation.” Read the full article here: Time-Saving Tips and Tech to Keep Employees Happy Share this:Click to email (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Google+ (Opens in new window)Share on Facebook (Opens in new...

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Top Honors: ADP Earns ‘HR Management Solutions Company of the Year’ Award from Frost & Sullivan

Top Honors: ADP Earns ‘HR Management Solutions Company of the Year’ Award from Frost & Sullivan

Based on its recent analysis of the HR management solutions market, Frost & Sullivan, a leading global research and consulting firm, has honored ADP® as the 2016 North American HR Management Solutions Company of the Year. Frost & Sullivan highlighted ADP’s strength in helping companies of all sizes in the United States and worldwide efficiently address day-to-day human capital management (HCM) functions including payroll, benefits administration, talent management and time and attendance. The firm also recognized ADP’s ability to provide employers with unified and actionable data and help them comply with complex laws and regulations worldwide. Frost & Sullivan noted that ADP’s talent applications help executives quickly identify, recruit, onboard, develop, manage and retain top talent across demographics and geographies. Other highlights, according to Frost & Sullivan, include ADP’s wide range of outsourced HR services that help companies work faster, smarter, and stay ahead of task-based and strategic HR initiatives. ADP was also cited for its expanding support of global enterprises (in more than 110 countries to date). Read...

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