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Extra Helping Hands: HR Professionals Get Instant Access to New Resources, Best Practices with ADP Workforce Now HR Assist

HR managers at midsized businesses have a difficult job. They are constantly juggling questions, issues, and complaints about any and all HR issues under the sun. Moreover, because their business is midsized, they probably won’t have all of the resources at their fingertips that a larger company can provide.

Now that problem has been addressed. Recently, ADP® launched ADP Workforce Now® HR Assist, a solution that equips owners and leaders of midsized businesses with added expertise, on-demand online documentation, and proven best practices to address everyday HR issues. With ADP Workforce Now HR Assist, businesses are only a few clicks away from a dedicated team of experienced, certified HR professionals and resources to help them tackle even their most complicated HR issues – without increasing their own staff or hiring costly consultants.

“On a daily basis, HR managers are expected to have all the answers to questions on staffing, compliance and best practices,” said John Ayala, president of the Major Account Services business at ADP. “In addition, they are called upon to help address serious issues, from sexual harassment claims to EEOC complaints. ADP provides the right resources to help HR professionals quickly address these everyday situations and deliver real value to their firms with confidence. Clients of ADP Workforce Now HR Assist have a hotline connection to ADP whenever they need help.”

Early client response has been positive.

Eliza Jacobs, director of Finance and Accounting at Direct Waste Services, Inc., said the solution already is adding value to her company.

“I feel very confident about our daily HR operations now that we have HR Assist,” she said. “The entire user interface is easy to navigate and helps us quickly find what we need. We’ve especially found value in the handbooks and compliance toolkits, which are easy to find and very comprehensive. We also really like the HR Help Desk. If I ever need input from a professional on a pressing issue, I’m able to pick up the phone, call someone, and get the answer I need right away.”

HR Assist, which works seamlessly as an add-on with an existing ADP Workforce Now account, includes the following features:

  • HR Help Desk
  • State and Federal Compliance Database
  • HR Forms and Documents
  • Employee Handbook Wizard
  • Job Description Wizard
  • HR Checkups
  • For more information on ADP Workforce Now HR Assist, click here.

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