Dark Reading, a publication focused on trends in cyber security, recently interviewed ADP’s Chief Security Officer Roland Cloutier. The article titled, “ADP CISO Offers Tips to Leverage Security to Grow the Business,” highlights why organizations must shift their perception of security from being just part of IT to being part of the company’s digital go-to-market strategy and sales approach.
“Some of the steps Cloutier took included having senior-level practitioners placed in a group called the client security management officers (CSMOs), whose full-time job focused on quickly and accurately answering security questions raised by customers and potential clients about ADP’s protection of their data and funds.”
“Why that is important is because this is not sales people answering security questionnaires, nor is it people in marketing. It’s a group of people who have access to the entire portfolio of our security program and can translate that to clients, give clients reports on our critical response center and be on the front end of sales opportunities with answers to security upfront,” Cloutier says