NelsonHall, a global business process outsourcing (BPO) and IT services analyst firm, has recognized ADP® as a “Leader” in payroll business processing outsourcing services for the fourth consecutive year. The NelsonHall Evaluation & Assessment Tool (NEAT) evaluates vendors on two key dimensions: Ability to deliver immediate benefits and ability to meet clients’ future requirements. Those companies identified in the Leader’s quadrant scored well on a combination of analyst assessments and feedback from vendor clients.
Among ADP’s payroll strengths, NelsonHall highlighted the company’s global presence (in 112 countries to date) and ability to provide multi-country payroll and multilingual support across time zones while incorporating a local presence. The analyst firm also recognized the breadth of ADP’s service offering allowing clients ranging from small businesses to global enterprises to choose how much expertise they wish to retain in-house or outsource.
Another key differentiator, according to NelsonHall: ADP’s ability to help clients benchmark their workforce metrics against industry averages using the ADP® DataCloud, which aggregates anonymized information from approximately 95,000 ADP clients. The analyst firm also recognized the ADP® Marketplace, a cloud-based app store designed to help employers dynamically manage an ecosystem of enterprise applications from ADP and its world-class partners. With ADP Marketplace, companies of all sizes can extend the value of their workforce solutions seamlessly across their entire organization via a secure, single-sign-on process.
Read more here!