In today’s hyper-competitive and complex retail business environment, employers need an edge. Having the right people, in the right place, at the right time can make or break the success of your retail location. But that’s easier said than done when you’re busy dealing with growing competition, shrinking margins and providing customers with a stellar brand experience.
From inaccurate planning and missed sales opportunities to reputational damage, when your scheduling doesn’t match demand, the customer experience suffers — and so does your bottom line. Without the right data-driven management practices in place, it’s hard to sustain a loyal employee team focused relentlessly on customers.
Consider what happens when you don’t align employee schedules to customer demand: Understaffing leads to long lines and unhappy customers. Ultimately, sales can suffer. On the other hand, with too many employees, you can exceed your payroll budget and miss the mark on productivity goals.
Join us for a webinar on March 1 to learn how to better optimize your workforce. The webinar will be hosted by Larry Leibach, Area Product Leader, Workforce Management at ADP®, and Michael Moon, Insight Advisor for ADP® DataCloud clients.
The webcast will help attendees learn:
- How to leverage sales and traffic data to create optimal employee schedules that more precisely align with customer demand, down to the quarter hour.
- How optimal alignment with demand can result in significant bottom-line increases by reducing costly under-staffing and over-staffing, and by driving your top line sales through improved customer conversion rates and retention.
The webcast will be recorded and a replay link will be sent to all registrants. Space is limited, so reserve your seat today! Register here.
*This webinar is recommended for retailers with 1,000 or more employees