There was no shortage of in-depth discussions, meetings with peers and colleagues, and increasing our HCM IQ at ADP Meeting of the Minds 2016 last week. To foster those activities, we conducted nearly 200 educational sessions for more than 1,400 attendees, delivered under the theme “Build Your Capital.” We hope those sessions also informed attendees’ efforts to make HR a strategic contributor to the success of the companies they represent.
Our goal is to help HR leaders refine the processes they use to acquire, develop and retain talent, as well as show how they can improve the user experience for their employees. Here are some additional ways we did that.
For the second year, we hosted a daylong Executive Strategy Summit, where we discussed business issues, such as how leadership strategies are changing in the face of dramatic shifts in the workplace, how to infuse innovation into business models, and how to execute on business strategies and transformations. More than 100 human resources, talent and finance C-suite executives gave us feedback and strategic insights into their businesses, which will help ADP® to continue to drive HCM innovation to support their HR needs.
We also shared some insights from the 2016 ADP Research Institute® Evolution of Work study, a global look at 2,000 employees and employers across 13 countries. That research showed a few key trends: The workplace is evolving faster than ever before; there are five key themes driving global workplace change (workplace flexibility, access to real-time learning, increased autonomy, a sense of stability, and the ability to work on personally meaningful projects); and changes are perceived positively but concerns remain, while openness to workplace changes vary by region.
Our onboarding solution session focused on shifting HR leaders’ focus from paperwork to people by addressing the needs of employees and new hires, hiring managers and HR practitioners. Engaging new employees with an effective onboarding strategy can help new employees feel comfortable, connected and prepared to engage with their new roles. We made these suggestions: Listen to employee feedback on your onboarding process; ensure onboarding is designed for managers and employees, and design onboarding for a digital and mobile world.
Fifteen sessions explored our clients’ experience with and the capabilities and benefits of ADP Vantage HCM®, covering its integration with payroll, benefits, talent and workforce management. We’re really encouraged by the response from clients to this solution and continue to support that by expanding its availability into more countries. We also continue to reimagine the user experience to make benefits enrollment similar to the experience people have when they order something online.
In addition to feedback from our clients, we saw some positive observations from our analyst community, such as this tweet from Constellation Research Analyst Holger Mueller:
So, what’s next for ADP clients? One session addressed that question for 130 attendees by sharing our efforts to develop innovative HCM solutions that address key trends we call the “5 Cs.” They are:
- The impact of cloud computing, with more than one million ADP users already being serviced from the cloud;
- Consumerism and the proliferation of mobile devices. Employees expect mobile access to benefits solutions and those services that address the “moments that matter” in their lives;
- Clarity of the service provider’s role and vendor consolidation. Our clients are seeking a holistic vendor experience from sales engagement to support after implementation.
- Chatter (social media uses and capabilities). Social media and mobile devices saturate the workplace and alter how hiring managers and employees are interacting with their jobs.
- Change. Citing findings from ADP Research Institute Evolution of Work study, we discussed how technology shifts are increasing the complexity companies are encountering in the workplace.
We always appreciate the ability to interact with our clients. This annual conference focused on human capital management opportunities is an invaluable combination of constructive client insights, thought leadership “best practices” and industry networking.
You can learn more about the ADP Meeting of the Minds 2016 conference and see video highlights from previous conferences on ADP’s website. Check it out and maybe I’ll see you next year!